Help & Support Center

Delivering the Best Customer Service

We want to ensure that you get the best customer service possible. If there's anything we can do that would help you with. We are here to help. If you have any questions about eMotors Direct, our business policies, or our products, please refer to the following references. If there's still a question, please don't hesitate to contact us. Our friendly customer service team will be glad to help.

Have a Question?

We want to ensure you purchase with confidence. If you have a question, please refer to the following pages for additonal information:

Track your Orders

Need to know where your orders are at? You can view your recent order and your purchase history in your account.

Shipping Information

We offer a variety of shipment options geared to accomodate for any orders. You can learn more about our shipping policy here.

Warranty or Returns

Wondering about our return policy or warranty on your product? Learn more about that at our Warranty and Returns Page.

Account Information

If you want to review or update your account, change password, email preferences, contact information, you can do that in My Account.

Frequently Asked Questions

Do you have general questions about something on our website? or a product? Go checkout out knowledge center

Partnership Program

Want better rates, establish a long term partner? Register and check off "Yes, I would like to learn more about the EMD Partnership". We will contact you about the program.

Still got Questions?

Our experts are standing by Phone, Chat or Email for immediate assistance.